Telesignal Antenna Systems is a family business, owned and run by Ian George. Ian has worked alongside his father since he was 16 so he knows a thing or two about TV antennas. His father always offered a traditional, friendly and professional service, building up the company through word of mouth and making many friends along the way. When Ian took over the business, he wanted to maintain customer service as a top priority.
Putting customers first
Waiting for a tradesman who never turns up isn’t just inconvenient, it’s downright annoying and shows a lack of respect. We put exemplary customer service at the heart of what we do so our customers never have this happen.
You’ll always get a 2-hour time frame so you can organise your day. If Ian is delayed for any reason, he will call to let you know. And you’ll always be able to spot him by his Telesignal Antenna Systems van/trailer and uniform.
Ian has a reputation for being courteous, extremely helpful and tidy, too. All he leaves is a fully functional and much improved entertainment system for your enjoyment!
Providing cost-effective services
Ian believes in listening to customers just as his father did before him. He understands that people are often constrained by their budget and want a quick fix. His vast experience with antenna servicing and repairs means that while others are trying to find the problem, he is already providing the solution.
He carries a large array of common parts with him so that most problems can be fixed on the spot. If he can’t fix it then he’ll make it a priority order and will revisit at a convenient time and date.
Keeping prices low and quality high
We all feel good when we know we’ve got a great deal. Our quotes are as clear as the picture we provide, so you know exactly what you are paying for, and when we get a good price on our antennas we pass those savings onto our customers.
Just a few little things that make a big difference to our customers.
So for a company who stand by their word and values, who aim to deliver fast and efficient service and who can exceed your expectations, look no further than Telesignal Antenna Systems.
Call us on 0417 809 403 or contact us online for a quick, honest and fair quote.